--- title: | customer centricity description: customer centricity | --- ![Kale-Logo-Web](https://blog.bismart.com/hs-fs/hubfs/Kale-Logo-Web.png?width=150&name=Kale-Logo-Web.png "Kale-Logo-Web") - [ES](https://blog.bismart.com/kale) # Kale Blog ![](https://blog.bismart.com/hs-fs/hubfs/cliente-m%C3%B3vil-empresa-b2b-customer-centric.jpg?width=900&name=cliente-m%C3%B3vil-empresa-b2b-customer-centric.jpg) ## [Why Should All B2B Companies Be Customer-Obsessed?](https://blog.bismart.com/en/kale/b2b-companies-customer-centric) Por: [Núria Emilio](https://blog.bismart.com/en/kale/author/núria-emilio) | Feb 23, 2023 11:24:46 AM More and more business leaders realise the importance of becoming customer-obsessed to achieve success in the B2B business world. That is, putting the customer at the centre of all business decisions and actions to unlock the path to innovation. [Leer más](https://blog.bismart.com/en/kale/b2b-companies-customer-centric) ![](https://blog.bismart.com/hs-fs/hubfs/por%20qu%C3%A9%20todas%20las%20empresas%20quieren%20ser%20customer%20centric.jpg?width=900&name=por%20qu%C3%A9%20todas%20las%20empresas%20quieren%20ser%20customer%20centric.jpg) ## [The 5 Reasons Why Companies Want to Be Customer-Centric](https://blog.bismart.com/en/kale/5-reasons-to-be-customer-centric) Por: [Núria Emilio](https://blog.bismart.com/en/kale/author/núria-emilio) | Nov 24, 2022 3:40:45 PM The vast majority of companies want to move towards a customer-centric perspective in order to get closer to their customers and better meet their needs. However, being a customer-centric company goes beyond theory. In this article you will find the keys to being customer-centric and the 5 reasons why most organizations want to be customer-centric.  [Leer más](https://blog.bismart.com/en/kale/5-reasons-to-be-customer-centric) ![customer-centric-companies](https://blog.bismart.com/hs-fs/hubfs/Customer-Centric-Gartnert-EN.jpg?width=900&name=Customer-Centric-Gartnert-EN.jpg) ## [Top 10 Habits of Customer-Centric Companies According to Gartner](https://blog.bismart.com/en/kale/top-10-habits-of-customer-centric-companies-gartner) Por: [Núria Emilio](https://blog.bismart.com/en/kale/author/núria-emilio) | Aug 19, 2021 10:00:00 AM More and more organisations are transforming their business logic towards customer-centricity. However, there are still many companies that want to embrace the process, but don't know how to do so. We present the top 10 habits of customer-centric companies according to Gartner. [Leer más](https://blog.bismart.com/en/kale/top-10-habits-of-customer-centric-companies-gartner) ![customer-centricity-what-does-being-a-customer-centric-company-mean](https://blog.bismart.com/hs-fs/hubfs/que-es-customer-centric-customer-centricity.jpg?width=900&name=que-es-customer-centric-customer-centricity.jpg) ## [Customer Centricity: What Does Being Customer-Centric Company Mean?](https://blog.bismart.com/en/kale/what-is-being-a-customer-centric-company) Por: [Núria Emilio](https://blog.bismart.com/en/kale/author/núria-emilio) | Aug 12, 2021 10:00:00 AM More and more organisations are transforming their business towards a customer-centric perspective. In this article we explain what customer-centricity is and what it means to be a customer-centric company. [Leer más](https://blog.bismart.com/en/kale/what-is-being-a-customer-centric-company) ![](https://blog.bismart.com/hs-fs/hubfs/customer%20intelligence%20y%20analytics%20para%20conocer%20mejor%20a%20los%20clientes.jpg?width=900&name=customer%20intelligence%20y%20analytics%20para%20conocer%20mejor%20a%20los%20clientes.jpg) ## [Customer Intelligence & Analytics: The Foundation of Business Strategies](https://blog.bismart.com/en/kale/customer-intelligence-analytics-foundation-business-strategies) Por: [Núria Emilio](https://blog.bismart.com/en/kale/author/núria-emilio) | May 27, 2021 11:28:42 AM Knowledge about the customer is now the basis of a large part of the strategies, campaigns and business actions driven by companies aiming to progress, target more customers and optimize their results. We talk about the role of Customer Intelligence & Analytics in the era of data and customer-centrism. [Leer más](https://blog.bismart.com/en/kale/customer-intelligence-analytics-foundation-business-strategies) ### ¿Hablamos? ** #### Barcelona Castella, 41-43 08018 Barcelona #### Madrid Poeta Joan Maragall, 23 28020 Madrid #### Andorra Urbanització Gran Sol AD100 Canillo [+34 931 786 880](tel:931786880) [info@bismart.com](mailto:info@bismart.com) ### Subscribe to our blog! #### EBOOK #### TEMAS ![pymeinnovadora](https://blog.bismart.com/hs-fs/hubfs/pymeinnovadora.png?width=107&height=150&name=pymeinnovadora.png) ![western-Europe](https://blog.bismart.com/hs-fs/hubfs/western-Europe.png?width=104&height=150&name=western-Europe.png) ![ISO-Certificated](https://blog.bismart.com/hs-fs/hubfs/ISO-Certificated.png?width=100&height=100&name=ISO-Certificated.png)   © Bismart 2022| All rights reserved | [Privacy policy](https://bismart.com/en/privacy-policy/) | [Cookies policy](https://bismart.com/en/cookies-policy/) | [Quality Policy](https://bismart.com/en/quality-policy/) | [Terms and conditions](https://bismart.com/en/terms-and-conditions/) ![](https://px.ads.linkedin.com/collect/?pid=2056242&fmt=gif)